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  • HOMEOWNER PORTAL

HOMEOWNER PORTAL

FOR OUR CURRENT HOMEOWNERS:

Congratulations on your new home and welcome to the Christopher family! Your new home includes a 1-year Christopher Companies builder’s warranty. Your new home warranty is managed through a digital service request portal, which you can access by clicking the button below. A specific individual username and password for portal access will be provided to on your day of closing.

 

Some notes on how to optimize your experience:

  • We prefer that Items not requiring urgent attention will be handled at either the submission of your 60-day list or your 1-year list. Please submit your one-year warranty list 30 days prior to the builder warranty expiration. Your expiration date is one year from your date of settlement.
  • Please upload items individually.
  • If you feel it necessary, you can upload photos of requested items.
  • If your request is more urgent in nature, please enter a service request and include the date and time of your request, once entered a service representative will be in touch.

 

CLICK THE BUTTON BELOW TO ACCESS THE PORTAL:

 

 

At the first log-in screen, click the blue button “Home Buyers/Owners.”  Then log in using the information provided in your settlement packet.

For all other customer-related issues, please contact Connie Walker at connie@christophercompanies.com.

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Phone: 703.352.5950 Address: 10461 White Granite Drive, Suite 250, Oakton, VA 22124
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*Community, plans, pricing and amenity details and dimensions are approximate and subject to change. Illustrations are artist concepts and may vary from the actual product being built, as well as from community to community. Builder specifications are subject to revision or substitution of equivalent materials without notice. We reserve the right to substitute equipment, material, appliances, and brand names with items of equal or higher, in our sole opinion, value. Contact the community manager for the latest information.

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